Find answers to many of your questions...
What does the Association’s
insurance cover?
Association insurance coverage differs from one community
to the next. The minimum requirements for the Association’s
insurance are outlined in the community’s Declaration of
Covenants, Conditions and Restrictions (CC&R’s) and /
or bylaws. However, generally speaking,
the Association’s insurance typically provides liability
and fidelity coverage for the Association and the Directors and Officers (or Board
of Directors). In addition, in a single
family subdivision the insurance generally covers Association owned
property and operations, such as Association owned parks, swimming
pools, club houses, open areas, storm drainage facilities, entry
monuments, etc. In an attached condominium or townhome community,
coverage generally includes the same things as a single family
subdivision. In addition, it generally also includes the buildings,
including fixtures and finishes as originally installed by the
developer. For specific information on your Association,
you should contact your community’s Association Manager.
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What does my homeowners insurance
need to include?
Your situation will be unique and you should discuss
your personal homeowners’ insurance coverage with your agent. You
may have specific requirements imposed by your mortgage lender
and you should review the insurance section of your community’s
Declaration of Covenants, Conditions and Restrictions (CC&R’s)
and your Association’s bylaws. If you are in an attached
condominium or townhome community, you should discuss including
a HO-6 endorsement on your policy with your insurance agent.
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When do I need to get ACC (Architectural
Control Committee) Approval for putting in my back yard landscaping?
Most of the time ACC approval is required prior to
any work taking place if back yard landscaping installation or
modifications involve drainage changes, decks or patios, retaining
walls, water features, or elements (including trees) that will
be visible over the top of your privacy fence. However, the
specific requirements for your community may differ. You
should refer to your community’s Declaration of Covenants,
Conditions and Restrictions (CC&R’s), adopted Board Resolutions,
and Community Rules for more information. In addition, you
are always welcome to contact your community’s Association Manager
for assistance.
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Why are my HOA dues the same as
everyone else's when I only have a 1 bedroom unit vs. the townhomes
with 3 bedrooms?
The allocation of regular assessments (or HOA dues)
is governed by the provisions contained within your community’s
Declaration of Covenants, Conditions and Restrictions (CC&R’s).
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I live in a single family home. Why
is it okay for homeowners to park in the street?
If the streets are owned by the Association, the Association’s
Board of Directors is typically delegated the authority
to adopt rules and regulations that regulate parking. However,
if the streets are publicly owned, the City, County, or State regulates
parking. Depending on the situation, unless the body that
governs street parking prohibits it, parking is allowed.
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I keep paying my monthly fees,
but I don’t see anything happening around here.
Your monthly regular assessments (or fees) cover
a number of items that may not show any action, including items
such as insurance premiums, utility bills, bank fees, postage,
copies, audits, legal fees, long term maintenance and capital
improvements, and management fees. If there is something
you wish to receive clarification on or if you observe something
that is in need of attention, please contact your community’s
Association Manager with the details.
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Will my fees keep going up?
As a rule, you should expect your monthly and / or
annual regular assessments to change as costs change. While
rising costs for items such insurance and utility costs directly
affect your Association, they also indirectly affect your Association
because of the impact they have on the companies that provide products
and services for your Association as well. It is not unusual
for regular assessments to increase each year. As a matter
of fact, there may actually be more cause for concern if your regular
assessments are not being adjusted to keep pace with increases
in costs as Association under funding may lead to significant special
assessments in the future.
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Why doesn’t the management
company alert me when there are security issues going on in my
neighborhood?
Most personal security issues do not fall within the
responsibilities of the Association or the Association’s
Board of Directors. Accordingly, the Association cannot delegate
the responsibility for personal security to an Agent (such as a
management company). On a rare occasion there may be an exception,
but those exceptions usually only occur in very exclusive communities
that provide private onsite security personnel. In addition,
the Association and management company are not licensed, insured,
and bonded to assume responsibility for personal security issues
and, as such, may be subject to significant legal liability if
they assume any such responsibilities. Personal security
is an individual homeowner and law enforcement responsibility.
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Can I plant some flowers along
the walkway up to my unit?
You should always review your community’s Rules
and Regulations and your Association’s Declaration of Covenants,
Conditions and Restrictions (CC&R’s) prior to making
any exterior modifications to your home. Most of the time,
if you are in a single family home and you own and maintain the
area where you are contemplating installing seasonal or perennial
flowering plants, you may be able to proceed. Flowering shrubs,
bushes, and trees almost always require approval before installation. If
you do not own the area where you are contemplating installation
of some flowers (such as a condominium or townhome), you should
check with your
community’s Association Manager prior to installation.
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What are we doing about people
who take up all the parking?
Unassigned parking spaces that are owned by the Association
are usually governed by the Association through the Board of Directors. The
Board is charged with enforcing parking regulations that may be
specified in the community’s governing documents and may
adopt additional rules and regulations to regulate parking. If
you feel there is a violation, you should record the vehicle description
and license number, attempt to observe which home the driver is
associated with, and forward the information in writing to your
community’s Association Manager.
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How can I find out who is on
the Board and how to contact them directly?
The best way to contact the Board is through your
community’s Association Manager. Your community’s
Association Manager can include your questions and concerns with those
of other residents and present them to your Association’s
Board of Directors for discussion and direction. The ability
of your community’s Association Manager to group information
together on a common subject allows the Board of Directors to be
better informed and make better decisions.
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Who is supposed to be insuring
that my neighbor is following the covenants?
There is no one person who holds this responsibility. Your Association’s Board of Directors has a responsibility
to enforce the governing documents of the community. However,
the Board of Directors relies on everyone working together to be
the eyes and ears of the Board. Observations, questions,
and concerns should be sent to your community’s Property
Manager. The Association Manager will coordinate any response
with the Board.
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What do my fees cover?
The assessments you pay to your Association cover
the current operating expenses and anticipated future financial
obligations of your Association. That may include, but may
not be limited to, landscaping maintenance, utilities, insurance,
vandalism, facility maintenance, meeting room reservations, legal
fees, accounting fees, bank charges, management fees, window cleaning,
gutter cleaning, roof replacement, repainting, asphalt sealing,
parking area striping, etc.
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Who is supposed to make sure
my neighbor is obeying the “quiet time” rules?
There is no one person who holds this responsibility. Your Association’s Board of Directors has a responsibility
to enforce the governing documents of the community. However,
the Board of Directors relies on everyone working together
to be the eyes and ears of the Board. Observations, questions,
and concerns should be sent to your community’s Property
Manager. The Association Manager will coordinate any response
with the Board. If it is after normal business hours
and the noise is particularly offensive, you should consider
calling the local police. If the problem persists, you
may have additional rights to relief through a civil court
action.
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How can I get on the Board so
I can make sure we’re not spending too much money?
Serving on your Association’s Board of Directors
can be a very rewarding experience. However, the issues the
Board of Directors administers reach far beyond not spending too
much money and the terms of office are usually for multiple years. Each
homeowner is welcome and encouraged to make this sort of commitment
to participate in your community. The opportunity will be available
at the time of your Association’s annual meeting and may
also become available during the year if a Board member resigns. Contact
your community’s Association Manager for information on current
or upcoming opportunities and to request an application if you
feel you might like to serve. If you are specifically interested
in the expenses of your Association but are unable to make the
commitment at the time to serve on the Board of Directors, another
option might be to serve on a budget committee for your Association. Your
community’s Association Manager should be able to provide you
information on that as well.
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Can we put in a pool? Tennis
court? Security Gates?
Technically, almost anything is possible. Since
this sort of modification involves placing an initial and ongoing
financial burden on everyone in the community, there are a number
of activities that need to be undertaken and accomplished before
this can happen. They might include: modifying the governing
documents for the community, investigations into the feasibility
of installing the amenity, researching insurance implications,
researching costs, securing permits, obtaining votes of the majority
of the homeowners in the community, and possible involvement of
mortgage companies that have made loans for home purchases in your
community. If you feel there is a strong interest in your
community for the addition of an amenity, you should contact your
community’s Association Manager to see what might be involved. If
you own a home in a single family subdivision and wish to install
a swimming pool in your own yard, you will likely need to submit
for Architectural Control Committee approval prior to beginning
work.
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I sent my check on the 15th;
didn't you see the postmark?
Most Associations require your assessments to be received
by the Association (or management company) by the due date. In
this case, if the assessment is considered late when it is not
paid by the 15th, you need to allow enough mail time for your check
to arrive on or before the 15th to avoid penalties. Other
options might include signing up for automatic electronic debits
from your bank account or prepayment of regular assessments.
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