Re: ranking on the Association Manager’s overall professionalism – “100%, then add 100%”
(Community Board Member, 2005)

“As you can tell from my survey, I feel that Kwasi has been an excellent addition to your management team.”
(Community Board Member, 2006)

“I think we have all grown together with proper guidance…”
(Community Board Member, 2004) 

“I think Morris is doing a great job and have heard good things from other homeowners.”
(Community Board Member, 2003)

“I hear comments from all the residents about how impressed they are with Bruce’s responsiveness.”
(Community Board Member, 2005)

“Your Accounting Department is and has always done a fantastic job. The financials are reliable, accurate and easy to follow.”
(Community Board Member, 2006)

“Ed has worked very hard with our treasurer to ensure we spend wisely.”
(Community Board Member, 2004)

“Thank you for providing our association a competent, well-versed & knowledgeable individual.”
(Community Board Member, 2003)

(Beth is) “always on top of things and remains the most responsive property manager I’ve ever had.”
(Community Board Member, 2005)

Re: collection of unpaid assessments – “Exceptional, we went from a number of delinquencies to none. Very impressive.”
(Community Board Member, 2006)

 “Love Beth, never want to stop working with her.”
(Community Board Member, 2003)

Re:  communication – “timely and appropriate methods – without exception, Rosemary is outstanding.”
(Community Board Member, 2005

(Denise is) “generally knowledgeable and has offered good liaison with legal representatives. (She) works well with the on-site facilities person. (She) projects confidence and competence at General Meetings and has good suggestions at Board Meetings.”
(Community Board Member, 2006)

“Beth is always keeping us up to date with changes, new things and info.”
(Community Board Member, 2003)

“Kerry is doing an outstanding job of taking care of our needs.
(Community Board Member, 2005)

(Denise has) “tons of knowledge & guidance.  Great!”
(Community Board Member, 2005)

“Ed is extremely professional and a delight to work with.”
(Community Board Member, 2004)

(Beth has) “a good relationship with our (landscape) contractor and it shows.  Residents comment on our beautiful property.”
(Community Board Member, 2005)

 “We finally have confidence that our funds are being well over-seen.”
(Community Board Member, 2004)

 “It’s nice having a property manager we can rely on who is a significant help keeping the Association moving forward.”
(Community Board Member, 2006)

(Rosemary’s) “expertise & ability is extensive.
(Community Board Member, 2005)

 “Beth is very professional, but very personable as well.”
(Community Board Member, 2004)

“With our Board meetings, Bruce’s involvement has been above & beyond the call of duty.”
(Community Board Member, 2005)

“I believe that our manager, Beth, has a lot of knowledge and knows how to run the association. She also gives us a lot of guidance at the Board Meetings.”
(Community Board Member, 2006)

 “Whew! Where to start!  What she (Beth) doesn’t know, she researches and leads us through the mud.”
(Community Board Member, 2005) 

“I can’t imagine a better company!”
(Community Board Member, 2004)

“There are usually a lot of issues to follow up, and they regularly get the attention they deserve in the proper time frame.”
(Community Board Member, 2006)

“Keep up the good work!”
(Community Board Member, 2003)

“Rosemary is a breath of fresh air.”
(Community Board Member, 2005)

 “Beth is awesome in helping us get the most out of our buck!”
(Community Board Member, 2004)

“Always follows through with commitments made during meetings.”
(Community Board member, 2006)

“Ed is very responsible, accountable and responds promptly to questions and requests.”
(Community Board Member, 2005)

“You guys are great!  Thanks for your hard work.”
(Community Board Member, 2003)

“You are indeed the best (management company) we have had or ever hope to have. Thank you.”
(Community Board Member, 2005)