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Get more from your Community Association Manager.
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Key members of our unbeatable team of management professionals.
Amber Studer Amber Studer With a quick wit and a great sense of humor, Amber sees the good in every situation and has a smile for anyone, even if they might be having an off day. According to Cathy Lemon, Office Manager, “She is always willing to lend a hand if someone needs help on a project. Amber’s a team player. She’s quick, and is always willing to help someone if they need it.” Amber takes advantage of Washington’s many recreational opportunities whenever she can; she particularly loves snowboarding, wakeboarding, and camping. What new adventure will she dive into next?
Beth Zollars As an Association Manager, Beth sees herself as responsible for creating and maintaining communication between association boards, homeowners, developers and vendors. She achieves her goal of keeping communities cohesive by listening and responding quickly to their needs. Her empathy and understanding of her clients comes from personal experience juggling motherhood, continuing education classes, and a career she loves. She not only recognizes the value of her clients’ time but displays unending patience giving her an advantage over the typical Association Manager. In addition, she brings years of experience as a customer service manager in the banking industry. When it comes to Association Management, Beth knows her stuff and holds an Association Management Specialist designation from Community Associations Institute (CAI). Continuing her commitment to her clients and vocation, she is working towards obtaining her Professional Community Association Manager designation, the highest available from CAI. Getting out and meeting community members is Beth’s favorite part of her job. She adds, “It feels great knowing that I’ve done something to help each of them.” Known as an early riser, always ready to go and willing to work late into the evenings, Beth embodies the spirit of Morris Management. This includes being involved in her own community through PTA, volunteering in the classroom, and participating in fundraising walks for charity. Beth also makes time for that favorite of northwest pastimes, camping with her four children.
Bruce Clary Described by his staff as calm, compassionate, and undaunted by challenges, Bruce is extremely focused on maintaining the highest level of customer service. It’s not surprising that his past achievements include a rapid rise to Vice President of Construction for a national homebuilder and achieving 98% customer satisfaction for yet another previous development employer. As the principle of Morris Management, Bruce is responsible for both employee and customer satisfaction. He achieves this through an open-door policy not only with coworkers, but with all Morris Management clients as well. By encouraging communication, Bruce is able to preclude potential problems and solve issues with dignified diplomacy. Not one to be satisfied with status quo, Bruce is strongly committed to the ongoing education of his staff and himself. In addition to holding a Washington Real Estate Brokers license, he is working on advanced designations with Community Associations Institute. When asked where to find Bruce when he’s not at work, he responds, “At work.” But rumor has it he’s been seen fishing on local waters and attending the occasional Mariners game. In addition, he is a self-proclaimed amateur chef (at least no one has been hospitalized yet) and closet musician. Since his youth he has somewhat maintained his trombone chops and plans to add guitar and piano to his repertoire in the future. That is, if he ever pulls himself away from his favorite pastime - helping the Morris Management team outperform any competition.
Cathy Lemon Lemon prides herself in coordinating a smooth-running operation. A self- proclaimed “efficiency freak”, she says her position at Morris is tailor made for her. “I enjoy tackling a variety of projects and am enthusiastic about discovering new and innovative solutions,” states Lemon. Co-workers say Lemon is unflappable, maintaining a composed and consistent front while processing a tremendous volume of information. “Her keen grasp on our customer oriented business style makes Cathy essential to our company operations,” asserts principle Bruce Clary. Working with Morris Management calls for active participation in their team approach to serving customers and Cathy thrives on this. She cites the discussions at weekly staff meetings as a favorite aspect of her job. "Every employee of Morris Management has the same goal - to do the very best for all of our associations. That's why we work so well as a team and why our associations not only have an Association Manager, but an entire organization (with all their combined experience) in the background striving toward excellence." When not in the office, Cathy can be found with either a book or a paint roller in her hand. Besides home renovating and gardening, Cathy enjoys needlework, reading and barbecuing with the family, and hopes to take up furniture design. She adds, “I am proud of my family and my friendships and of my success at making positive and lasting changes in how people approach their businesses.”
Christine Lowry With the same zest, she approaches her responsibilities as a Community Association Bookkeeper. Combining her education in accounting with her previous experience as a real estate agent she continued to hone her specialty in community association management bookkeeping. Christine’s grasp of the industry ensured that she hit the ground running since joining the Morris Management team. Good thing she likes marathons! With a dedication to help coworkers and customers alike, Christine appreciates being part of a team that has tailored their bookkeeping system to the needs of clients. But her favorite part of the job is simply, “working with a great team of people.” Likewise, she is highly regarded by her coworkers. According to fellow Bookkeeper Molly Moe, “Christine is always interested in understanding the procedures and helping her fellow team members. Her contributions come with an natural friendliness and great humor.” You’d think with all Christine does there wouldn’t be time for more. Yet she is also a member of the Seattle Yacht Club, loves to read and volunteers for the Red Cross as a CPR/First Aid instructor. When you take all that into account, a 26 mile run doesn’t seem too difficult – at least for someone as motivated as Christine.
Ed Mathers With over 30 years in the property management business, Ed has managed everything from apartment complexes to commercial and retail properties to marinas. He has achieved his Real Property Administrator (RPA) designation with the Building Owners and Managers Association and is a Certified Property Manager (CPM)—the highest designation of the Institute of Real Estate Management. In addition, he is a licensed real estate associate and has earned his Association Management Specialist designation from Community Associations Institute. “I offer my training and my credentials as proof of my dedication to this profession,” Ed states. Ed enjoys problem solving for his clients and is recognized for his creative solutions. “It often takes a certain calm and a simple persistence to help all parties reach a workable solution,” he explains. He goes on to say that he is excited to be part of such a strong and growing company. When his hectic schedule allows, Ed takes time out to enjoy golf, books, movies and computers. But his real dream is to learn how to fly. Fortunately for Morris Management and their clients, Ed has already proven he can soar in his chosen career.
Jane Avery “I work with fabulous people. At Morris Management I can continue to grow and develop my skills while I’m gaining wonderful resources and relationships,” says Avery, “I love the fast-paced environment. When I’m not at work, I’m usually all over the place; I have a hard time sitting still even on my off-time.” Putting all that energy to good use, Jane worked many long nights and weekends to graduate with a BA from Evergreen State — all the while working from 8-5. Adding to her past efforts for Habitat for Humanity and Wolf Haven International, she is considering new challenges in the music and art world, exclaiming, “There are so many opportunities!” How she does it all, while rooting for her favorite Red Sox and spending time with family, is a mystery.
Jim Baska Jim appreciates being part of a team that draws upon the unique knowledge of every member – managers and support staff alike. Likewise, Jim’s extensive background in construction, sales, real estate and project management expands the depth of experience available to the Morris Management team and the communities they serve. Especially when addressing facilities and infrastructure issues, Jim’s the “go to” guy. Always glad to provide insight, Jim observes, “Morris Management has provided me an opportunity to challenge my unique blend of business experiences, project management skills and desire to deliver unparalleled customer service, all within the ever-changing housing industry.” On top of such relevant experience, Jim holds a Certified Manager of Community Associations (CMCA) designation from the National Board of Certification for Community Association Managers as well as a Association Management Specialist (AMS) designation from Community Association Institute. In his personal time you can find Jim with his wife and three young boys. As a family they love exploring the Northwest, watching football and movies, or simply working on projects around their home. To add to this Jim plans to take on coaching his children’s sports teams and possibly even a triathlon, in addition to perfecting his golf swing. However, when ask of his greatest achievement so far, his modest response is simply, “Marrying out of my league.”
John Barnes As an original member of the Morris team, John knows first hand what sets his company apart from the rest. “We customize to fit our clients’ needs rather than expecting them to fit into some kind of standardized package,” explains John. “It’s all part of our commitment to service.” He also credits their success to their extensive experience in working with developers. John’s pride in his co-workers is obvious. He says his favorite part of his job is getting to work with the Morris team. “We all work so well together it makes the company stronger as a whole,” says John. Although he and his team maintain an intense pace at work, John likes to do his part to keep the atmosphere light, saying that he was born to do stand up comedy but cursed with the brain of an accountant. When asked to describe his life outside of the workplace, he laughs, “I have four children. I’m tired.” But he’s quick to add that he loves nothing more than to spend time at the park with his kids and the family pooch. John has a lot to be proud of, not the least of which is his loving wife and family. But his abilities and his dedication to overseeing the financial landscape for Morris Management’s clients will keep this company forever grateful.
Joyce Lynn Elder At Morris Management, Joyce relishes the opportunity to blend creativity and problem solving skills to work with clients and vendors. She says, “When they hire Morris Management, clients are supported by a team of professionals who are hand-picked for their unique backgrounds and the contribution they can make. Morris Management encourages people to show off their natural strengths and personality, which means we’re all performing at our best.” Joyce holds a B.A and a J.D, and is trained in neuro-linguistic programming (NLP) and mediation. She also holds the designation of Certified Manager of Community Associations (CMCA) from the National Board of Certification for Community Association Managers. Her writing talents and oral presentation style have earned her several awards, as well as praise from clients and colleagues. Community service plays a large role in Joyce’s life. She developed a children’s workshop that has been used by law enforcement agencies, raised service dog puppies, and served as a Dependency Court- Appointed Special Advocate. Currently, she is training two dogs as therapy dogs. Remarkably, she still has time left over to enjoy Pilates, volleyball, trumpet and piano playing, writing, gardening, horseback riding, and a number of other hobbies.
Kwasi Okyere This client-first approach to the profession and high praises from homeowners led Morris Management to hire Kwasi in March 2006. Especially impressive was the demonstrated passion Kwasi has for his communities and his proven dependability, commitment to hard work, easy-going sense of humor, and sincerity. Using his education to help clients is a key to Kwasi’s success. He holds Bachelor’s and Master’s degrees in Sociology and a Certificate in Community Association Management. Additionally, he has earned his Certified Manager of Community Associations (CMCA) designation from the National Board of Certification for Community Association Managers and the Association Management Specialist (AMS) designation from Community Associations Institute. Kwasi also continues to work towards his Professional Community Association Manager (PCAM) designation. Bruce Clary, company Principal says, “Kwasi’s advanced degree in Sociology and experience helps us and our clients better understand how groups of people interact and relate, so we can build the foundation for even stronger communities.” Since his arrival in the Seattle area, Kwasi has jumped headfirst into the active Northwest lifestyle. He enjoys outdoor activities such as biking and horseback riding, and rainy-day pastimes such as watching movies, cooking, reading, and volunteering as a board member for his own homeowners association. Soon he hopes to learn to scuba dive!
Lori Crispin As a result, Lori is uniquely skilled to organize and maintain records of the many associations Morris Management serves. “Lori's attention to detail and focus are characteristics that make her a star as Records Coordinator,” exclaims Office Manager, Cathy Lemon. Yet her strong ethics are what make her appreciate the Morris Management approach, “We really encourage our staff to be educated in the field, everyone’s friendly and really care about the people living in the communities we manage.” As a lifelong resident of the Puget Sound, Lori loves gardening, snow sports, fishing, and camping with family and friends. On the long rainy days she can be found scrap booking, stamp and coin collecting (once again those organizational skills are utilized). A dedicated mother, she takes extensive pride in her son and volunteers regularly at his school.
Lynda Moton Lynda’s background alone makes her a valuable Community Association Manager, yet her strong and thoughtful character fits perfectly with the Morris Management approach. When discussing why a community should hire Morris Management, Lynda’s response focuses on caring, quality service. When she elaborates on this concept, the importance of education once again shows, “The education that Morris provides for not only their Board Members but also for their employees, shows that they truly care about their Communities as well as their employees.” Needless to say, Lynda’s combined background, experience and perspective are valuable assets to the Morris Management team. “Lynda is used to being involved in emotionally dynamic situations and working under continuous deadlines. This serves our community association clients well as she works with the Boards to prioritize projects and meet goals,” notes Bruce Clary, company Principal. Bruce continues, “Lynda knows the importance of, and is committed to, responding to inquiries from homeowners and Board members promptly. This a core tenet of our firm.” Lynda certainly has achieved a great deal in her career, yet her greatest accomplishment by far is raising five children on her own. Here again her strong character and work ethic are evident. “I am most proud of teaching my children to be intelligent, responsible, caring individuals,” she reflects. No doubt she has provided her family an unmatched education.
Luiza Limona Her varied background has taught her excellent customer service skills, commitment and dedication. Experienced with a variety of cultures and opinions, she possesses the ability to listen equally to board members and residents. “Morris Management is different from other management companies; we use a team approach; we have 24- hour emergency access to our staff; we always return phone calls. There are NO false promises!” Continuing her education, Luiza has earned a Certified Manager of Community Associations (CMCA) designation from the National Board of Certification for Community Association Managers and is currently working on her AMS (Association Management Specialist) designation from Community Association Institute. “I enjoy exceeding expectations,” she says enthusiastically. In her off-time, Luiza loves sailing, gardening, remodeling her home, cooking and traveling. She has a special interest in the arts, and has traveled around the world putting to good use her fluency in the Romanian and Greek languages.
Mary Fowler “I’m impressed with the way that we work as a collective team; everyone contributes their unique skills, insight and problem solving abilities toward creating the best results for each association,” reflects Mary on her experience with Morris Management. “When an association hires us they not only gain the expertise of their individual manager, but the insight and dedication of a whole team that includes amazing bookkeepers and manager assistants. No situation is left unresolved due to a lack of teamwork.” Mary has nearly completed earning a Bachelor of Science in Sociology, with Minors in Business and Women's Studies. In the meantime she is furthering her studies by working towards a Certified Manager of Community Associations certification from the National Board of Certification for Community Association Managers. Always motivated to utilize her experiences in new and creative ways, she is an active member of the National Forensics League and The League of Women Voters, as well as a Certified Rafting Guide. Having grown up in the Northwest, Mary loves the outdoors, especially being on the water in any capacity. Having mastered rafting, she is now working towards learning the "ins and outs" of sailing. When the rain finally drives her inside, you can usually find her at the cinema or spending time with her sister at a coffee shop.
Melissa Musser It’s this tenaciousness that attracted Melissa to Morris Management in the first place. “The people here are truly professionals,” she observes, “While many management companies fall into a routine and become complacent, the staff at Morris Management takes time to listen so that they can give solutions to help keep communities successful and problem-free.” And Melissa should know. Having worked with several local management companies in a previous job she experienced first- hand the higher standards maintained by the Morris Management team, “They return phone calls and emails in half the time of other companies. They really care about the people and communities they represent.” As you might expect, Melissa’s coworkers share the same high regard for her. Company Principal, Bruce Clary observes, “By listening to people to try to ‘hear’ beyond what is being said, Melissa seems to have an innate ability to identify the core concern and then works to suggest win - win solutions.” To supplement this innate ability, Melissa holds a Certified Manager of Community Associations designation from the National Board of Certification for Community Association Managers and is currently working on her AMS (Association Management Specialist) designation from Community Association Institute. This investment in people flows into Melissa’s personal life as well. She is the model PTSA parent serving as President of the board, volunteering at school functions and teaching students computer skills. Plus, she is an active advocate for K-12 financing. As you might guess from such service to schools, her own children are the joy of her life. With them you will find her participating in her favorite activities: baking bread or camping on the Washington Coast.
Molly Moe Like most successful people, Molly realizes the value of continuing education. To that end, she received a Business Management Certificate and has earned a Bachelor of Science in Business/e- Business. Throughout her career, she’s always stayed one step ahead of the technology curve, learning new applications to improve accounting processes. Molly respects that Morris Management hires experts in their fields and then encourages them to continue their training. She believes this is a key to keeping the most innovative and customer-centric team together. According to Bruce Clary, company Principal, “Molly is never satisfied with the status quo. She continually analyzes existing procedures and seeks opportunities for improvements that will prove beneficial to our clients as we continue to grow.” In her spare time Molly likes to relax with her husband and friends on their boat or hang out at the Des Moines Yacht Club. That is when she isn't playing taxi driver for her two teenagers.
Razvan Furca Simply review his diverse background, and you get a sense of Razvan's unique perspective and how it contributes to his reputation of being unflappable. It starts in Romania, where he earned a BA in Law from Bucharest University. Add to that positions in Public Relations, Multinational Sales and even as a Radio DJ. There is also the ongoing courses in Computer Science, completed coursework for a Real Estate License, and the ability to speak five languages. To top it off, he has earned a Certified Manager of Community Associations (CMCA) certification from the National Board of Certification for Community Association Managers. Razvan's calm and steady demeanor serves as a positive influence on others as well. Morris Management Principal, Bruce Clary observes, “Razvan is able to press on without becoming bogged down by the drama and emotions that can be quite distracting in this industry. His work ethic, customer service and customer relations skills are second to none. He has the tenacity to stay the course and do whatever is needed to get the job done.” Razvan's strong character and work ethic show themselves in his personal life as well. When asked of what he is most proud, his response is simply, “My family.” You see his tenacious spirit whether he is running at Green Lake or playing soccer. But perhaps it's most evident when he speaks of his position at Morris Management, “Here I have the chance to be one of the best professionals in Community Association Management.
Theresa Murbach You would think this mother of two who loves to go quad riding year round would find the fast pace to be the most rewarding aspect of her work. Yet, for her it all comes down to a smile. “Working at Morris Management makes me smile everyday. It just happens when I see the compassion that everyone working here has,” remarks Theresa. Yet she plays a key role in bringing that smile on. Theresa's genuine, bright and friendly personality combines with exemplary work. Again, Limona remarks, “She has excellent customer service skills and the drive to go far to please our customers. She is highly proactive and responsive, a real team worker!” Theresa loves meeting and working with the homeowners and board members. Noting how everyone at Morris Management cares about their clients and their concerns, she does what she can to offer the best service around. Always striving to be better, she obtained her Certified Manager of Community Associations (CMCA) designation from the National Board of Certification for Community Association Managers and is currently working toward her Association Management Specialist designation from Community Association Institute. As you may expect, when not in the office Theresa is spending time with her children. She takes pride in watching them grow and records the memories by scrapbooking. Being the type of person who cares so much for others it's no wonder Theresa also helps out in her local community food bank. It?s another place where she can collect smiles. |
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