Morris Management, Inc. AAMC
 
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Morris Management, Association Management, Bellevue, WA

 

 

Meet of our unbeatable team of professionals.

Amanda Smith
Bert Lysen
Beth Zollars
Bill Butler
Bruce Clary
Cathy Lemon
Cecile Radnich
Coral Cardon
Ed Mathers
Jessica Nyland
Jennifer Suemnicht
Jill Wright
John Barnes
Jon Eidukas
Juliann Clevenger
Kwasi Okyere
Leah Corley,
Lori Crispin
Luiza Limona
Michael Bruneau
Michael Howe
Michelle Richardson
Olivia Vos
Richard Mason
Shirley Ely


 


Amanda Smith:
“Morris Management is a company of integrity that continually strives for greatness.”
As Amanda puts it, "I am the first person you encounter when you contact our office either in person or via phone." As Morris Management's "Director of First Impressions" she believes in a positive attitude. With a background in hospitality and reception, Amanda knows the importance of making every day a good day. This attitude fits perfectly with Morris Management, where an environment of hard work mixed with some fun is how Amanda sums up her workday. Stating that her co-workers are her favorite part of her job, Amanda exclaims, "Morris has given me an opportunity to work at a wonderful company. They have also given me a chance to do what I like the most which is helping people!".

Yet, Amanda brings so much more than a positive attitude to her work. First of all, she has a BA in English – she knows how to communicate properly. Her background in hospitality and reception shows that she is centered on making the best of each encounter. In fact, she earned "Employee of the Month" when working for the Hampton Inn. She was the General Manager at the Holiday Inn Express, a position requiring tact, responsibility, organization and empathy. Her caring nature shines though, especially when assisting clients or helping out co-workers where she always pitches-in with gusto and a smile. Cathy Lemon, Office Manager at Morris Management, observes, "Amanda has a way of connecting with people and making them feel comfortable. The genuine interest she shows in people makes her a great fit as our "Director of First Impressions."

Such natural compassion translates into a love of arts and family. Amanda is an avid reader and painter. She cooks for her "amazing family" and hopes to further her culinary skills. She also enjoys music and playing video games. Beyond that, Amanda employs her writing capabilities to attain grants for non-profits. In one case, she secured funds to purchase 150 shopping carts for families that had to walk to the grocery store. Once again, Amanda is invested in making everyday good.
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Bert Lysen: CMCA, AMS
“I assist associations in creating a great community by understanding and helping them implement their declarations.”
Sometimes it's all about seeing things differently. Bert Lysen, Association Manager for Morris Management, Inc. has perspective in spades. Perhaps it comes from 22 years in labor relations, where his work had to be approached with a delicate flair. Maybe it comes from being a Water District Manager, where the stakes could be high, after all water is essential to everyone. This extensive background proves Bert knows how to achieve consensus while being ever mindful of (as he likes to put it) the "house rules." In fact, his own homeowners association has looked to him to maintain their rules in a equitable manner as their compliance representative.

The flair for problem solving within constraints is why Bert is such an effective Manager. Morris Management Principal, Bruce Clary observes, "Bert's prior experience working with water districts and labor groups has provided him with insight into bringing groups with divergent interests to the table to try to work out solutions and compromises that everyone can live with. This skill transfers well to working with community associations." In addition to such an applicable practical background, Bert also holds the designations of Certified Manager of Community Associations (CMCA) from the National Board of Certification for Community Association Managers and the Association Management Specialist (AMS) from Community Associations Institute (CAI).

Bert's strong resolve and bold spirit can also be seen in his personal life. A bike ride for Bert is riding off of Snoqualmie, Blewitt and Stevens passes. Yet, he can be found just as often pursuing his other passion of reading. Maybe that's why it is said that Bert embodies the Morris Management philosophy of being “pleased but never satisfied.” It's clear Bert consistently strives to improve and won't give up. Yet, in his family he does find satisfaction, stating that his biggest achievement is raising two grown successful daughters and marrying a great woman.
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Beth Zollars: CMCA, AMS
“My clients can relate to me.”

Like many of her Morris Management clients, Beth Zollars has spent most of her life in the Seattle area. She understands the northwest lifestyle and shares her clients’ desire to maintain it. “She’s driven and completely committed,” says manager Bruce Clary. “She's been with us since day one and has never hesitated to pitch in whenever and wherever she’s been needed.”

As an Association Manager, Beth sees herself as responsible for creating and maintaining communication between association boards, homeowners, developers and vendors. She achieves her goal of keeping communities cohesive by listening and responding quickly to their needs. Her empathy and understanding of her clients comes from personal experience juggling motherhood, continuing education classes, and a career she loves. She not only recognizes the value of her clients’ time but displays unending patience giving her an advantage over the typical Association Manager. In addition, she brings years of experience as a customer service manager in the banking industry.

When it comes to Association Management, Beth knows her stuff and holds an Association Management Specialist designation from Community Associations Institute (CAI). Continuing her commitment to her clients and vocation, she is working towards obtaining her Professional Community Association Manager designation, the highest available from CAI.

Getting out and meeting community members is Beth’s favorite part of her job. She adds, “It feels great knowing that I’ve done something to help each of them.” Known as an early riser, always ready to go and willing to work late into the evenings, Beth embodies the spirit of Morris Management. This includes being involved in her own community through PTA, volunteering in the classroom, and participating in fundraising walks for charity. Beth also makes time for that favorite of northwest pastimes, camping with her four children.
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Bill Butler:
“I am dedicated to detailed financial statements along with a drive to meet all of our customers needs."

Bill Butler literally knows the value of neighbors. After all, he has been a Property Bookkeeper for well over a decade and holds a degree in accounting. Bill knows that when it comes to financial statements, it's all about clarity and details. Being forthright is a matter of pride with Bill, equaled only by his diligence. Yet all this enthusiasm and honesty is balanced by a strong desire to help; "I am a very strong team player and very honest. Everywhere I have worked, they always appreciate my dedication. I'm in constant search of better ways of doing things. Even if the old way has been done for years, it doesn't mean that is the best way."

Bill fit right in at Morris Management, Inc. from the day he started as a Bookkeeper. Company Controller, Jon Eidukas observes, "Bill's positive energy, enthusiasm, knowledge, and experience allowed him to work well with our existing staff straight away and gives us the capacity and ability to continue to provide our consistently high levels of service to our customers, both external and internal." Jon adds, "Bill brings an infectious enthusiasm to work every day, which brings positive energy to everyone with whom he comes in contact, either in person or on the phone. That, combined with his customer-focused outlook on his work, serves all our customers well."

Regardless of the challenge, one finds Bill ready to take it on, but still capable of sprinkling the situation with a bit a humor and a calming affect. After all, another reason Bill knows the value of neighbors is that he has lived in his current neighborhood for over a decade. Since Bill is out daily walking 'his boys' – a pair of Shitzues – everyone on Bill's block knows him and Bill keeps an eye out on their behalf. In fact, when he realized a neighbor's dog needed more exercise, Bill literally stepped up to walk the dog himself. For Bill, success comes from the basics in life. "I value the love of my sister, she's my best friend. I value a good day at work, getting things done, feeling needed and building long relationships (I still play golf with my boss at a job that ended over 11 years ago). I like to feel good about my day as I drive home and to make sure that I'm giving more than what has been asked of me." All those who know him, know that Bill's successful.
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Bruce Clary: CMCA, AMS, PCAM
It’s all about building your team.”
When Bruce Clary decided there was a better way to provide quality property management, he did more than build a company. He put together an unbeatable team of management professionals. Drawing on almost 20 years of success as a team builder for construction and development companies, he recruited dedicated specialists who share his vision and entrepreneurial spirit. Their talent and experience, coupled with Bruce’s extensive background in both construction and real estate, allow Morris Management’s clients to access a broad spectrum of expertise unlike that of other management companies.

Described by his staff as calm, compassionate, and undaunted by challenges, Bruce is extremely focused on maintaining the highest level of customer service. It’s not surprising that his past achievements include a rapid rise to Vice President of Construction for a national homebuilder and achieving 98% customer satisfaction for yet another previous development employer.

As the principle of Morris Management, Bruce is responsible for both employee and customer satisfaction. He achieves this through an open-door policy not only with coworkers, but with all Morris Management clients as well. By encouraging communication, Bruce is able to preclude potential problems and solve issues with dignified diplomacy.

Not one to be satisfied with status quo, Bruce is strongly committed to the ongoing education of his staff and himself. In addition to holding a Washington Real Estate Brokers license, he holds the designation of Certified Manager of Community Associations (CMCA) from the National Board of Certification for Community Association Managers. Furthermore, Bruce has attained the Association Management Specialist (AMS) designation and the prestigious Professional Community Associations Manager (PCAM) designation from Community Associations Institute.

When asked where to find Bruce when he’s not at work, he responds, “At work.” But rumor has it he’s been seen fishing on local waters and attending the occasional Mariners game. In addition, he is a self-proclaimed amateur chef (at least no one has been hospitalized yet) and closet musician. Since his youth he has somewhat maintained his trombone chops and plans to add guitar and piano to his repertoire in the future. That is, if he ever pulls himself away from his favorite pastime - helping the Morris Management team outperform any competition.
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Cathy Lemon
“My job is to ensure that everyone at Morris Management has the tools and processes in place to efficiently serve our clients in a manner tailored to fit their individual needs.”
Morris Management feels extremely privileged to have an Office Manager of Cathy Lemon’s caliber on the team. Over 20 years of experience in coordinating and streamlining administration, she brings office efficiency to a whole new level. Her career has taken her from Alaska to New Mexico and Las Vegas before settling in the northwest in early 2000. She has managed stores, offices, and credit departments for businesses involving real estate, manufacturing, clothing and commercial baking. With her diverse background and appreciation of challenges, Cathy is a perfect fit with Morris Management.

Lemon prides herself in coordinating a smooth-running operation. A self- proclaimed “efficiency freak”, she says her position at Morris is tailor made for her. “I enjoy tackling a variety of projects and am enthusiastic about discovering new and innovative solutions,” states Lemon. Co-workers say Lemon is unflappable, maintaining a composed and consistent front while processing a tremendous volume of information. “Her keen grasp on our customer oriented business style makes Cathy essential to our company operations,” asserts principle Bruce Clary.

Working with Morris Management calls for active participation in their team approach to serving customers and Cathy thrives on this. She cites the discussions at weekly staff meetings as a favorite aspect of her job. "Every employee of Morris Management has the same goal - to do the very best for all of our associations. That's why we work so well as a team and why our associations not only have an Association Manager, but an entire organization (with all their combined experience) in the background striving toward excellence."

When not in the office, Cathy can be found with either a book or a paint roller in her hand. Besides home renovating and gardening, Cathy enjoys needlework, reading and barbecuing with the family, and hopes to take up furniture design. She adds, “I am proud of my family and my friendships and of my success at making positive and lasting changes in how people approach their businesses.”  
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Cecile Radnich: CMCA, AMS
"I believe in going beyond the 'Golden Rule' to my own 'Platinum Rule' – treat others the way they want to be treated."
Cecile Radnich is an asset to any group. She's one of those individuals who is instantly likable. Warm and sincere, she has an innate ability to identify the positive characteristics of everyone she's around. Cecile's personality and demeanor make her someone that everyone seems to gravitate to and enjoy. "I spoil my boards. I make sure to take care of things so everything runs smoothly. When my board members choose to serve multiple terms I know I have done my job right." These qualities are the key to Cecile's success as a Community Association Manager at Morris Management, Inc.

Yet her success is based on so much more. As a highly motivated, smart-working and personable professional, Cecile brings over 25 years in customer service and public relations experience to every community association she serves. Always diplomatic and tactful, poised and confident, she uses her decision-making skills to facilitate solutions to problems within a culturally diverse neighborhood. Flexible and versatile, she is able to maintain a sense of humor and positive attitude under pressure.

Like Morris Management, Cecile craves ongoing industry related education and professional development. She holds the designation of Certified Manager of Community Associations (CMCA) from the National Board of Certification for Community Association Managers, has attained the advanced Association Management Specialist (AMS) designation from Community Associations Institute (CAI) and continues to pursue additional education and credentials. Her thirst for information stems from her sincere desire to provide the most competent level of service and guidance possible to the clients she serves and she recognizes and embraces the value in ongoing professional development towards that end.

Bruce Clary, Morris CEO, is quick to praise Cecile, "As we seek to expand our service area into Thurston County, Cecile is arguably one of the best ambassadors and professional Community Association Managers we could hope for. In an industry where reputation is king, we are thrilled to have her on our team." Cecile grew up in Washington and is the mother of five. Needless to say. she and her husband are grounded in Thurston County. Through her community outreach, church, children and career she has gained many long- lasting friendships – including many relationships with those from the communities she serves. As a result, she has an extensive knowledge of community affairs and ample resources to best address the unique needs of her client communities. 
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Coral Cardon: CMCA, AMS
“You feel welcome from the moment you walk through the door.”
From day one at Morris Management, Coral Cardon was able to hit the ground running. Having already worked as an Association Manager in Nevada for over four years she had obtained the designation of Certified Manager of Community Associations (CMCA) from the National Board of Certification for Community Association Managers and the Association Management Specialist (AMS) designation from Community Associations Institute. She worked as a Portfolio Manager for 13 associations including one Master Association of 2,500 units. Now she draws from her extensive knowhow and outstanding track record to add additional depth and experience to the Morris Management team.

Coral’s calm demeanor and positive outlook allow her to get along with all types of personalities. Her energy, excellent follow through and willingness to go the extra mile make all who work with her happy she is on their team. This feeling is shared by clients and co-workers alike. As noted by Bruce Clary, Principal at Morris Management, “She enthusiastically looks forward to taking on any and all challenges with a calm, reasonable and thorough approach.”

When not contributing her many talents to the communities she serves, you can find Coral with her husband and two sons. Her personal activities show a large and diverse list of interests. She loves to sing and plays multiple instruments (applying two years in college as a music major.) In the sports arena she enjoys golf, football, basketball, swimming, tae kwon do, fishing and bowling. Add to that gardening, horses, nature, reading and cooking. Plus, somehow she has also found time to volunteer in the Exchange Club and serve as a Chamber Ambassador. With so much positive energy and diverse interests, Coral easily finds common ground with just about anyone she meets.
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Ed Mathers: CPM, RPA, CMCA, AMS
“I am dedicated to this profession.”

At Morris Management, nothing is more paramount than preserving the quality of their customer service. In order to maintain this exceptional level of personalized service, the company hires the best in the business. And few can compare to the talent and skill of Ed Mathers.

With over 30 years in the property management business, Ed has managed everything from apartment complexes to commercial and retail properties to marinas. He has achieved his Real Property Administrator (RPA) designation with the Building Owners and Managers Association and is a Certified Property Manager (CPM)—the highest designation of the Institute of Real Estate Management. In addition, he is a licensed real estate associate and has earned his Association Management Specialist designation from Community Associations Institute. “I offer my training and my credentials as proof of my dedication to this profession,” Ed states.

Ed enjoys problem solving for his clients and is recognized for his creative solutions. “It often takes a certain calm and a simple persistence to help all parties reach a workable solution,” he explains. He goes on to say that he is excited to be part of such a strong and growing company.

When his hectic schedule allows, Ed takes time out to enjoy golf, books, movies and computers. But his real dream is to learn how to fly. Fortunately for Morris Management and their clients, Ed has already proven he can soar in his chosen career.
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Jessica Nyland:
"We go the distance for our clients. There's nothing that can't be done."

Jessica Nyland loves to cook and many of the qualities that make her successful in the kitchen apply to her duo positions as 'Records Coordinator' and 'Community Website Administrator' at Morris Management, Inc. After all, a good cook knows the right balance of ingredients to get the best blend of flavors. Likewise Jessica manages multiple, often overlapping responsibilities simultaneously. Yet Jessica makes it all happen seamlessly.

A good cook must be detailed and accurate: precise measurements, thorough preparation and timing are often the difference between superb and mediocre. Jessica is ever forward thinking, organized and unshakable. Information is correct and accurate. As the Records Coordinator, she organizes and maintains records of the many associations Morris Management serves. This means that she has to recognize what every piece of paper is and where it is to be filed - an enormous task that requires a very detail-oriented person! Yet, such diligence has been essential throughout her career, including previous positions as a Registrar at a Real Estate School, a Customer Service Supervisor with an entertainment provider, and especially Medical Billing where it has to be right.

Often the best recipes are developed through time, trial and error. A good cook isn't afraid to try new ideas, knowing that there is always room for improvement. In her role as Community Website Administrator, she manages the setup as well as maintenance of community websites. This entails the initial setup, responding to homeowner login requests, posting items to the website, whatever's needed. These responsibilities are a perfect match for her creativity and motivation.

Lastly, a good cook is generous, always happy to serve others. Jessica's favorite part of her job is, "Being able to make someone's day a tad easier." This giving nature expands into all aspects of her life. It's no wonder her greatest sense of pride and joy comes from her family. After all, aren't good relationships built sharing a good meal?
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Jennifer Suemnicht: CMCA, AMS
"The people of Morris Management are a warm, welcoming group, all are helpful, knowledgeable, and professional."

Jennifer Suemnicht understands people. She listens, really listens, and because of that her drive to serve her clients comes from a deep, personal perspective. That's why helping communities as an Association Manager at Morris Management, Inc. comes naturally to Jennifer. With over five years in the Real Estate industry Jennifer knows how to get things done. Add to that a BA in Political Science and positions as Fundraising and Special Events Coordinator and Blood Donor Representative for the American Red Cross, and it becomes clear Jennifer has a unique appreciation for volunteers and what they need to be most effective. "Since community association governance and many projects are driven by and rely upon the efforts of volunteers from within the community, Jennifer's background in organizing groups of volunteers serves our clients well," observes Bruce Clary, company Principal.

Jennifer is a Certified Manager of Community Associations (CMCA), a designation from the National Board of Certification for Community Association Managers. She has also earned the designation of Association Management Specialist from Community Associations Institute. She continues to pursue advanced designations from CAI, ensuring she has a firm grasp on the issues faced by HOA volunteers and is keeping current on changes in the industry.

For Jennifer empathy and professionalism go hand in hand. So does the ability to see multiple perspectives and juggle multiple tasks. In fact, her ability to understand others' perspectives may be what drives her to maintain multiple commitments. Jennifer is constantly putting forth extra effort and working long hours to ensure deadlines are kept. Yet she loves the diversity, exclaiming what she enjoys most about her work is, “The ability to manage several projects at once, listen to and address people's concerns.” Always a team player, she adeptly applies her aptitude for communicating to the collective problem solving approach employed at Morris Management. Again, Bruce Clary praises Jennifer noting, “By having a fresh perspective and asking great questions, she pushes all of us to re-think our processes and procedures and, as a result, makes us an even better team than we already are.”

Jennifer's appreciation for others and undying energy transfer into her personal life. Still committed to the Red Cross she continues to serve on the Leadership Team for PiA (Professionals in Action) for King & Kitsap Counties. She puts her fundraising experience to work for Habitat for Humanity, the Multiple Sclerosis Society and many other great organizations. Yet she still finds time to play volleyball, hike, bike, make sure her dog gets his daily walk, garden and then share the fruits of her efforts with tasty dinner parties for friends.
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Jill Wright
"I make sure that all customers, both internal and external, have anything and everything dealing with finances accurately and in a timely manner.”

Jill Wright brings decades of experience to her job as Bookkeeper. During her career she also excelled in applying her flair for details to roles in operations supervision, as an office manager, in training/development and property management. That's why Association Manager Shirley Ely immediately thought of Jill as a great fit for the Morris Management, Inc. team. Having worked with Jill previously, Shirley happily endorsed her saying, "She has great communication skills... she is kind, patient and has a business-like manner that works well for homeowners, board members and co-workers alike. Jill is always willing to help when someone has a need for her assistance."

Of course, Jill is always happy to contribute to the Morris Management team. She loves coming to work daily, "This is the most pleasant environment, everyone is so compatible and accommodating! Everyone likes being here – likes what they do, wants to help." That why Jill, who researches an issue until she has an answer, fits right in. "With an undying thirst for knowledge, Jill tries to improve what we do by bringing a new perspective and applying her extensive industry experience," observes coworker, John Barnes. Jill ensures all of her contributions are presented clearly and correctly, bringing calm to the storm and topping it off with a fantastic sense of humor. This makes reporting the progress made for clients by the Morris team much easier. Plus the associated budgets are always transparent and clearly understood.

Beyond the world of Morris Management, Jill's still taking care of others. Anyone who cooks as well as she does obviously does it out of love and a desire to give to others. Jill's crocheting is quite impressive (she even won a ribbon at the state fair), yet she can't say she owns even one of the countless afghans she has produced. Rather, she chooses to gift them as labors of love to friends and relatives. For Jill it's more about the doing from learning. Getting fulfillment from the school of life, there isn't a day that Jill doesn't seek to learn something new.
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John Barnes
“I bring the practical experience necessary to ensure accountability.”
One of the keys to any successful business is to put a skilled and diligent bookkeeper in charge of financials. John Barnes has been helping Morris Management toe the financial line from day one. He brings logic and practical experience from over 15 years in his field, including time spent with a large real estate agency.

As an original member of the Morris team, John knows first hand what sets his company apart from the rest. “We customize to fit our clients’ needs rather than expecting them to fit into some kind of standardized package,” explains John. “It’s all part of our commitment to service.” He also credits their success to their extensive experience in working with developers.

John’s pride in his co-workers is obvious. He says his favorite part of his job is getting to work with the Morris team. “We all work so well together it makes the company stronger as a whole,” says John. Although he and his team maintain an intense pace at work, John likes to do his part to keep the atmosphere light, saying that he was born to do stand up comedy but cursed with the brain of an accountant. When asked to describe his life outside of the workplace, he laughs, “I have four children. I’m tired.”  But he’s quick to add that he loves nothing more than to spend time at the park with his kids and the family pooch. John has a lot to be proud of, not the least of which is his loving wife and family. But his abilities and his dedication to overseeing the financial landscape for Morris Management’s clients will keep this company forever grateful.
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Jon Eidukas
“Satisfied clients and good reputations are not gained overnight, they are earned over a long period of time.”

Jon Eidukas, Controller for Morris Management, has the experience and depth of character to be sought by nearly any management firm. His distinguished background and education is compounded by nearly 20 years service in all aspects of community association management. In addition to his BA in Business Administration from the University of Washington, he obtained his Washington State CPA license and is a licensed Property and Casualty Insurance Broker. He has also been licensed as a Mortgage Broker, and Real Estate Agent. Jon has worked for years as a Community Association Manager and as a Controller. Recently he ran the Portland, Oregon office for a leading community association management company before being promoted to CFO of the entire firm. This diverse background allows Jon to manage the Morris Management accounting department and staff so clients receive the highest quality financial information, guidance and service.

Why did Jon choose to join the Morris team? “Morris Management has an outstanding reputation for quality service – industry colleagues with decades of industry experience recommend Morris to potential clients – in this industry, word of mouth is key,” explains Jon. Of course, Jon’s experience and attitude make him a key member of the Morris Management team. “In our industry there are many talented Community Association Managers and many talented finance professionals. However; rarely do we come across a professional who can capably wear both hats – understanding how they relate to each other and how each relates to our clients. Jon is just such a professional,” exclaims Bruce Clary, company principal.

Jon’s high level of commitment and work ethic can also be found in his home life. In addition to raising two young daughters with his wife Theresa, Jon is active in both his church and school community: coaching a youth soccer team; running the annual children’s carnival with his wife; and simply lending a helping hand whenever needed. Somehow he also finds time to read, a valued pastime. It is in reading Jon is able to continue his ongoing quest for new ideas.
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Juliann Clevenger: CMCA
"Morris Management has a team of talented Managers that are dedicated to delivering top-notch customer service."

Principled. Tenacious. Sincere. These are words that describe Juliann Clevenger, Association Manager at Morris Management, Inc. Juliann has a passion for exceptional customer service and a dedication to do what it takes to succeed. This includes making sure she is up-to-date and well educated in her field. She has earned the Certified Manager of Community Associations (CMCA) designation from the National Board of Certification for Community Association Managers and is currently working on obtaining her Association Management Specialist (AMS) designation from Community Associations Institute. This commitment makes her a perfect match for Morris Management. As Juliann notes, "The level of investment Morris Management takes in educating the team sets them apart from the competitors."

Drawing from a very successful career in retail management prior to joining the Morris team, Juliann is accustomed to not resting on her laurels. While in retail, her results were always compared with the same period of the previous year. So she continually strived to improve, to exceed her prior achievements, and never become complacent. As noted by Bruce Clary, Morris CEO, "Prior to entering this profession, Juliann's work schedule was so demanding that it wore me out just hearing about it. She is the epitome of the Morris Management spirit of doing whatever it takes to get the task done."

Juliann truly cares about what she is doing and how she is contributing to the success of the communities she serves. Her deep level of dedication and high principals are clearly portrayed when she speaks of her two sons with unabashed pride, "They
are growing to be such fine young men with great morals, compassion for others and a desire to be the best at what they love to do – all with a fearless "can do" attitude. I am proud that the young men they are molding into is a direct reflection on how they are being raised... raising children was never meant to be easy.
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Kwasi Okyere: CMCA, AMS, PCAM
“Morris Management and I share a philosophy: clients deserve our best in everything we do.”
With more than 10 years of Property and Association Management experience gained in Las Vegas, Kwasi Okyere brings solid expertise and a unique perspective to Morris Management. Working in the fastest-growing and most competitive real estate market in the US taught Kwasi that exceptional service trumped all else when interacting with clients.

This client-first approach to the profession and high praises from homeowners led Morris Management to hire Kwasi in March 2006. Especially impressive was the demonstrated passion Kwasi has for his communities and his proven dependability, commitment to hard work, easy-going sense of humor, and sincerity.

Using his education to help clients is a key to Kwasi’s success. He holds Bachelor’s and Master’s degrees in Sociology and a Certificate in Community Association Management. Additionally, he has earned his Certified Manager of Community Associations (CMCA) designation from the National Board of Certification for Community Association Managers. Plus, Kwasi has earned the Association Management Specialist (AMS) and Professional Community Associations Manager (PCAM) designations from Community Associations Institute. Bruce Clary, company Principal says, “Kwasi’s advanced degree in Sociology and experience helps us and our clients better understand how groups of people interact and relate, so we can build the foundation for even stronger communities.”

Since his arrival in the Seattle area, Kwasi has jumped headfirst into the active Northwest lifestyle. He enjoys outdoor activities such as biking and horseback riding, and rainy-day pastimes such as watching movies, cooking, reading, and volunteering as a board member for his own homeowners association. Soon he hopes to learn to scuba dive!
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Leah Corley, CMCA
"There are such vast differences between companies in this industry. By far Morris is the best value, offering highly educated professionals and superior service.”
With her irrepressible desire to serve and support clients, Leah Corley fits right in at Morris Management, Inc. She shares the commitment to do everything possible to help community associations succeed to the highest degree. "I love being able to grow and develop along with my communities. I enjoy getting to know the members, understanding their challenges and helping them reach their goals," reflects Leah. She continues, "Here at Morris we all share a commitment to providing exceptional services and holding a high standard for ourselves and our coworkers."

When it comes to keeping on top of things, there's no one more dedicated. "This industry provides fantastic educational opportunities, which helps me become the expert I strive to be." Leah holds the designation of Certified Manager of Community Associations (CMCA) from the National Board of Certification for Community Association Managers and continues to pursue advanced designations and education. Leah has also committed herself to use technology to increase efficiency, "I'm looking forward to helping implement additional opportunities to move the office toward becoming paperless." Add to that her experience as a Community Manager in the Puyallup area; her knowledge of bookkeeping; and, as a Real Estate Office Manager, where Leah gained valuable insight into how community association management activities affect real property values and conveyances. According to Bruce Clary, Principal at Morris Management, "As a member of our team, her impact extends far beyond her individual contributions."

When not at work, Leah is found spending quality time with her family in the outdoors: relaxing at the beach or enjoying the mountains – camping, hiking, snowboarding, snow shoeing. No matter where, Leah is usually helping those closest to her. Those she encounters find a certain warmth and sincerity that connects and resonates with everyone she meets. In fact, Leah gives her all to everything she does, no matter how small. Such efforts are a source of pride, so when others appreciate her efforts, she takes great satisfaction. It's just who Leah Corley is, someone who cares.
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Lori Crispin
“At Morris Management my diverse background all comes together to capitalize on my organizational skills.”
To be an Association Manager Assistant you must be organized. Lori Crispin is all about organization. Possessing such an attribute proved essential in many of the positions she has held from mortgage processor/underwriter to owner of a construction business. Add to that an extensive background with homeowners' associations along with experience with governing documents. Plus, she is well versed with rules and regulations of the mortgage business, after all she spent 18 years in the industry..

As a result, Lori is uniquely skilled to contribute to the many associations Morris Management serves. "Lori's attention to detail and focus are characteristics that make her a star as an Association Manager Assistant," exclaims Office Manager, Cathy Lemon. Yet her strong ethics are what make her appreciate the Morris Management approach, "We really encourage our staff to be educated in the field, everyone's friendly and really care about the people living in the communities we manage."

As a lifelong resident of the Puget Sound, Lori loves gardening, snow sports, fishing, and camping with family and friends. On the long rainy days she can be found scrap booking, stamp and coin collecting (once again those organizational skills are utilized). A dedicated mother, she takes extensive pride in her son and volunteers regularly at his school.
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Luiza Limona: CMCA, AMS
“Our staff, depth of resources and painstaking attention to detail, set us apart from every other association management company.”
As an Association Manager, Luiza Limona brought to Morris Management a variety of other managerial experience, from retail to engineering, to environmental consulting; she even did a stint in shipping and maritime management in Greece.

Her varied background has taught her excellent customer service skills, commitment and dedication. Experienced with a variety of cultures and opinions, she possesses the ability to listen equally to board members and residents. “Morris Management is different from other management companies; we use a team approach; we have 24- hour emergency access to our staff; we always return phone calls. There are NO false promises!”

Luiza has earned a Certified Manager of Community Associations (CMCA) designation from the National Board of Certification for Community Association Managers along with the AMS (Association Management Specialist) designation from Community Association Institute. Not one to sit back and relax, Luiza is continuously seeking additional education to ensure she is always knowledgeable and current. “I enjoy exceeding expectations,” she says enthusiastically.

In her off-time, Luiza loves sailing, gardening, remodeling her home, cooking and traveling. She has a special interest in the arts, and has traveled around the world putting to good use her fluency in the Romanian and Greek languages.
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Michael Bruneau: CMCA
"While we focus on the details and the task at hand, we are constantly mindful of the broader picture - our community.”
When it comes to Association Management, Michael Bruneau is right where he belongs. It's more than his years of experience in the industry. It's also more than Michael earning the designation of Certified Manager of Community Associations (CMCA) from the National Board of Certification for Community Association Managers. Rather, it's his approach to service that makes him a natural fit into the Morris Management, Inc. team. Long before Michael actually worked for Morris, he recognized it as a place where employees were happy and warm. He also saw how that good will translated into well cared for, happy clients. "You simply will not find a community association management company more dedicated to their customers," relishes Michael, "Our managers have an understanding and a familiarity with their properties which is unsurpassed. And the work we do, the way we operate, is with an understanding that at the end of the day, our job is about customer service."

Michael brings enthusiasm to all aspects of his life, but is particularly passionate about his work. His dedication to getting the job done right goes hand in hand with his insatiable desire to help others. As assessed by Cathy Lemon, Morris Management Office Manager, "Mike embodies the spirit of Morris Management because he's dedicated, he wants to help, he's determined to get the job done right (the first time) and he does it all with a smile on his face."

But to Michael, it's more than each matter at hand being addressed. He sees the big picture, recognizing how the whole community benefits from the guidance and solutions offered though Morris. In fact this is the part of the job he finds most satisfying, " It's knowing that I am helping people with the most important thing in their lives - their home. A person's home is the most personal possession they will ever own and whether I am on the phone, in person or writing a letter, I remain cognizant of that fact."

With such solid values and endless zest for life, Michael naturally looks to help others in his personal time as well. Volunteering with the Seattle Police Department?s Domestic Violence Victim Support Team (VST) allows him to bring goodness where it is most lacking and further serve the community. After all, the organization provides aid, shelter and education for countless victims in the Seattle area. Services that strongly resonate with Michael.

With the amount of energy Michael possesses, it's no wonder he is first in his family to obtain a Masters Degree from Seattle University after gaining his undergraduate degree from the University of Washington. Never one to sit still, he can be found biking, running, hiking, you name it, just as long as his yellow lab, Brooks is by his side. He has even traveled to all 50 states. Next stop, the world. Look out Europe and Asia Michael's coming to share his passion for all that life has to offer.
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Michael Howe: CMCA, AMS
“At Morris Management we will likely deliver more than you think you need.”
When discussing his position as a Community Association Manager, Michael Howe reflects, "When the work that you do is an extension of your personality, it's enjoyable and comes very naturally." Michael possesses the inherent ability to truly understand what others say. Subsequently, he is able to clarify challenges so they can be resolved. Furthermore, he instinctively identifies with many personalities and reflects this in the solutions he offers. These continuing experiences helped Michael to recognized long ago that this line of work simply suits him.

Michael capitalized on his strong interpersonal skills with extensive practical experience, working first in the real estate industry then employing his knack for association management. Having attained his Certified Manager of Community Associations (CMCA) designation from the National Board of Certification for Community Association Managers and the Association Management Specialist (AMS) from Community Associations Institute (CAI), Michael says it's just a matter of time before he holds every certification in the industry. What's more, having participated in team sports and attending college on an athletic scholarship, he is able to recognize the importance of a team working together to achieve a common and collective goal. This translates well to the Morris Management's team approach to serving customers.

Given Michael's obvious appreciation of others, it's not surprising that he spends most of his personal time with his family and friends – although he does enjoy a round of golf from time to time. Perhaps his positive perspective on life is tied to his biggest accomplishment. After all, not many of us can say we have had the privilege of actually saving another's life.
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Michelle Richardson: CMCA, AMS, CPO
"I like being a problem solver, which is what this is all about."
One doesn't acquire credentials without commitment and knowledge. Michelle Richardson, Community Manager, had already achieved the designation of Certified Manager of Community Associations (CMCA) from the National Board of Certification for Community Association Managers, the Association Management Specialist (AMS) designation from Community Associations Institute, and the Certified Pool Operator (CPO) designation prior to joining Morris Management, Inc. Although a Puget Sound native, Michelle spent a number of years in Eastern Washington where her strong work ethic and interpersonal skills empowered her to quickly advance into the position of Community Manager. When she made the move back to Western Washington she never considered moving careers.

Recognizing her strong work ethic, practical background and commitment to outstanding service, Morris Management jumped at the opportunity to add Michelle to their team. According to Company President Bruce Clary, "Her experience is unique in that she worked in a large scale community environment that included several seasonal residents and faced unique challenges as a result. This experience compliments the broad depth of experience that exists already at Morris Management for the benefit of all of our clients."

What else makes Michelle's experience so unique? First of all, prior to Association Management, she excelled in stressful positions within police administration and security. What's more, she was head of security for a private HOA – the same HOA she later served as their onsite Community Association Manager. Success in these positions required the ability to prioritize tasks yet not lose empathy for those involved. Serving onsite meant having to resolve disputes while maintaining relationships, given these individuals were also her neighbors. It's no wonder Michelle thrives on building connections with individuals in the communities she serves. After all, getting to know the residents goes a long way toward understanding how best to assist them.

Now that Michelle is settled back home and in the career she loves, she is working on achieving her PCAM Certification from Community Associations Institute. Yet she still finds time to play outdoor sports (she loves them all) and also enjoys working on her car (yes, she is even an amateur mechanic). Plus, there are the daily trips to the park with her boxer. What's next? Travel whenever possible, after all there's a whole world of people to meet and enjoy.
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Olivia Vos
“I approach my work with precision and accuracy in my duties with excellent customer service and a friendly, positive attitude.”
Look no further than Olivia Vos to check the details. She knows the importance of the fine points in life. Furthermore, she has the capability to see what others often miss. This ability extends primarily from two careers she held prior to becoming an Association Manager Assistant at Morris Management, Inc. First of all, Olivia was a legal assistant for more than 10 years. The very nature of the job requires careful and precise application. What's more, she is adept at translating legalese for the rest of us to be able to digest. Secondly, Olivia appreciates the world with an artist's eye. She possesses the capacity to notice the obscure. In fact, she even owns her own photography studio, capturing details with a lens. Now Olivia expresses her artistic talents simply for the love of it (she also draws and paints), while she harnesses her visual gift to ensure meticulousness in her work. This, of course, makes Morris Management a great place for her to excel, "Our fantastic team of hard-working professionals provides a team of Managers, Assistants and Bookkeepers for every community we work with to ensure that every detail is fully covered and our clients can customize and enjoy their unique neighborhoods without worry."

It's no wonder Olivia's contribution to Morris Management is of high value. After all, she combines such unique and useful experience with a willingness to accept any challenge or task, and the capability to understand and efficiently complete it. Office Manager, Cathy Lemon exclaims, "Olivia has an infectious enthusiasm for life and it shows in her attitude toward her her work, her fellow employees and our clients. She grabs challenges by the horns, wrestles them to the ground, overcomes them and then promptly pops up and exclaims, "Ta Da!" This zest to master issues is exactly the attitude we embrace at Morris."

Through it all, Olivia treasures the world she discerns, both personally and professionally. With her keen eye she helps with environmental beach clean-up. Because of her appreciation of community, she volunteers at the Lions Club (as one who sees so well, she makes sure to aid those who cannot), and annually laces up for the Susan G. Komen Race for the Cure. Through her extensive travels she has seen Europe, the Americas, the South Pacific, Mediterranean and Caribbean Seas and will continue through Africa, Asia and New Zealand as opportunity permits. Yet wherever she goes, Olivia can be counted to notice others on the way and share her love of laughter.
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Richard Mason: CMCA
“My favorite part of my job is working on a project from beginning to end with positive results.”
Follow-through. It would be unthinkable to Richard Mason not to follow through. It's engrained in him. Perhaps it comes from his military service, after all he was in the Army and the US Marine Corps living/traveling throughout the world. As put by Bruce Clary, Morris Management Principal, "Richard is unflappable. He has been yelled at, shot at, knocked down, and left to fend for himself. No matter what happens, this guy pulls himself up by the boot straps and comes back for more."

With such a background, it's no wonder Richard makes an excellent Association Manager. Add to that, he worked as a Community Manager while living in Maryland and earned his Certified Manager of Community Associations (CMCA) designation from the National Board of Certification for Community Association Managers. Richard respects high standards, knows what it takes to excel and does what it takes to rise to the occasion. When speaking of the Morris Management team he notes, "I haven't seen their focus on customer service anywhere else. All the managers are CMCA certified which means they're dedicated to their craft."

Like Morris Management, Richard is "quietly competent" – providing a high degree of skill without a lot of pomp and circumstance. His ability to center and focus translates into all other areas of his life. He has nearly completed his degree in education, coaches kids football, maintains a impressive work out regime, and enjoys chess and golf. However, the true focus of his life is his son. As the boy's primary caregiver through his infancy, Richard tackled fatherhood with the same extraordinary dedication that comes naturally to him.
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Shirley Ely: ARM, CPM, CMCA, AMS
“I work to build a more positive community atmosphere.”
Having more than 23 years in the management industry, Shirley Ely knows what works. "It's about creating positive client relationships, establishing practical budgets, occasionally defusing an angry homeowner, and bringing everyone together as allies," sums up Ely when discussing her role as a Community Association Manager at Morris Management, Inc. Her success comes from years honing her talent to guide communities through challenges in order to build a more positive atmosphere. This makes her a perfect fit at Morris Management where they approach their clients' needs as a team. Drawing from her extensive background Shirley always adds perspective when tackling issues faced by the associations the company serves.

To supplement her considerable experience, Shirley is a member of the Institute of Real Estate Management (IREM), holding their designations of Accredited Residential Manager (ARM) and Certified Property Manager (CPM)—the highest designation they offer. Furthermore, she is a member of Community Associations Institute (CAI) and holds a Washington State Real Estate License. She has also received her Certified Manager of Community Associations (CMCA) designation from the National Board of Certification for Community Association Managers and the Association Management Specialist (AMS) designation from Community Associations Institute. Never satisfied with status quo, Shirley continues to pursue more advanced designations from CAI.

From day one at Morris Management Shirley knew this was the best place for her to apply her extensive experience. "The company overall has a personality conducive to a more positive relationship with their clientele with strong emphasis on providing
great customer service," observes Ely. She views the organization as "friendly and responsive," words that are often used to describe Shirley herself. Bruce Clary, company Principal, expands on this opinion stating, "Shirley thrives on discovering our clients' needs and doing everything she can to place their interest(s) above all else.”

Another observation Bruce Clary makes regarding Shirley is, "(She) always comes across as being calm as a cucumber; however she has an internal drive and urgency that runs at full speed." It's no wonder Shirley spends most of her free time riding her motorcycle. After all, a motorcyclist must stay calm while driving at fast speeds, must be experienced and in tune with her environment, must be "friendly and responsive.”
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